01
Senior UX/UI Designer ยท Yoma Bank
Centralized Onboarding
Designed a rule-based onboarding experience that adapts to customer state and eliminates redundant data entry.
Unified onboarding logicAcross customer journeys & channels
Product Designer โข UX Researcher
I design digital products that support how people work and make decisions.
Product Designer specializing in turning complex, fragmented workflows into clear and intuitive digital tools. Grounded in UX research and systems thinking to understand how real-world work happens before designing the interface.
Selected case studies
Work that makes
complexity feel clear.
Four product stories spanning fintech, field operations, research, and systems design.
02
UX/UI Designer ยท Hana Microfinance
Credit Advisor App
Connected fragmented loan assessment workflows into a single mobile experience for Credit Advisors.
52% reduction in assessment time73.4 โ 35.4 mins
03
Senior UX/UI Designer ยท Yoma Bank
BIZ SPACE
Uncovered why a usable business banking platform still faced adoption barriers beyond the interface.
SUS 70.6 ยท NPS +31Across 12 SME & enterprise accounts
04
UX/UI Designer ยท Hana Microfinance
Field Officer App
Established a UX baseline to identify operational friction and uncover product opportunities at scale.
65.5 SUSAcross 74 branches serving 643 Field Officers